healthcare

HEALTHCARE INDUSTRY

June 15, 2015 By admin

Hospital Information System (HIS) is the best software for healthcare organizations. It will be useful for organizing and optimizing the process. Hospitals and clinics can manage the patients’ movement, doctor appointment and maintain e-records effectively through the HIS (ERP) software. Of late, most of the healthcare organizations have been adopting new technologies in the diagnosis as well as for effective management.

According to Gartner’s latest ERP market guide less than 5 percent of enterprises across all major verticals will host their operational ERP deployments in the public cloud.

The public cloud is another best option for the healthcare organizations to host their ERP application and they will pay for the spare they need. There is no need to have a dedicated infrastructure set up on the premise, which would be expensive and need to focus on the maintenance. 

Benefits of ERP in healthcare:

  • Cost Control
  • Better Patient Care and E-Records Management
  • Bill Payments & Purchase Management
  • Notifications & Alerts (doctors’ availability, patient reports, etc.)
  • Case Management and Tracking
  • Appointment Management
  • Streamline healthcare processes
  • Provide the patients with highly secure remote access to databases with the help of alternative devices
  • Reduce operational costs and do whatever possible in order to increase profitability
  • Improve patient care and withstand competition with other medical institutes
  • Utilize effective search facilities
  • Take advantage of simple centralized backup options.

Healthcare organizations without ERP (HIS) solutions could not achieve excellence in their services as they follow the traditional pattern of operations. Many organizations lost their business as they fail to scale up their business model as per the current trend and technology implementation.

In order to achieve their excellence in healthcare services, these organizations need to implement cloud-based ERP (HIS) solutions which will help them to improve the business process. Healthcare ERP (HIS) vendors know the operations and process of the clinics, hospitals and community centers. They provide cloud ERP solutions as per the exact requirement.

ERP (HIS) systems processed by Sunibm Group Patner are aimed at delivering various clinical and business tools that providers and managers want and need. It is commonly known that many healthcare institutes are focused mainly on improving the quality of medical care at the same time optimizing back-end operations, reducing costs and maximizing profits. Our experienced domain professionals assure you that with the help of ERP (HIS) solutions all the goals described above can be easily achieved by optimization of business process. We take seriously all the clients and all the projects we work on and will continue doing it along with the development of the best software solutions for healthcare industry.

Hospital Information System (ERP) Software Implementation

Planning ERP implementation success is significant, but failure is inevitable, so it’s equally, if not more important to plan for it as well. Ignoring the issues that might arise during the Hospital Information System (ERP) software implementation can jeopardize the longevity of the system and bring multiple complications in post-go-live.

Technology is always the usual suspect when something goes wrong with enterprise systems. However, there is a bigger picture. It’s not always just the technology at fault, it can be people, lack of knowledge or skill, aspiration, and other aspects can cause (ERP) HIS implementation failures.

While a host of unexpected issues might pop up during ERP implementations, there are five particular areas that deserve sincere attention. Here we have listed them. Get prepared by educating yourself and your employees in advance.

HIS (ERP) Software Implementation Challenges.

Although ERP (HIS) implementation challenges vary according to a number of factors, the major ERP (HIS) issues faced are the same across different regions and business sizes. Here are some of the challenges that organizations may encounter when starting out with enterprise system implementation, as well as some possible solutions to these challenges:

1. The Selection Problem
2. Technical Issues
3. Data Quality Issues
4. Business Philosophy Changes
5. “Mindshift” Issues

1. The Selection Problem
Before implementing any ERP (HIS) system, an organization must first research what type, size, and scope of system they actually require and how to choose the most suitable solution among the hundreds of enterprise software options available on the market.

​There is no single answer on how to find what you need, and there are multiple factors to consider on top of size, scope, and type, including price and specific functionality requirements. There are often hundreds to thousands of features and functions for each software system that need to be considered in terms of priority and utility.

Many companies may consider themselves immune to these ERP challenges as they have already decided what they need and want in a new system. Be careful about coming to this conclusion without proper background work, though, as selecting a new software system, especially one as all-encompassing as an ERP system, is one of the most complex and important decisions your company will ever make.

​ERP selection should be considered as seriously as possible for the reason that ERP system choice predefines a company’s strategy for at least the following 6 to 10 years and no doubt has a huge impact on the future success of the entire business.

2. Technical Issues
How to successfully select a software package is important but not the last problem that will appear on the path toward getting the whole system (software and hardware, servers, and users) working together and bringing value back to the company. Another set of ERP risks and challenges is related to the technical part of the project.

If these needs are underestimated, they can dramatically impact the overall results of the project (and easily delay the “happy hour” once the new system is finally in place and working as planned), or poison the first few weeks (or even months) of using a new system with slow performance, resulting in a slower pace of business. That said, however, changes during the last few years in delivery models have caused a shift in how ERP and other types of organizational software is made available to users.

​With an on-premise environment, everything is hosted on-site—data, applications, servers, network, and software solutions. With “as a service” hosting or the cloud option, data, middleware, networks, hardware, and applications can be hosted on or offsite depending on the service model chosen.

3. Data Quality Issues
Data quality is relevant to companies that are transferring their legacy data into a new ERP system for the first time. Basically, the issue is that old data that has been used and stored for years can, for many reasons, appear approximate or even incorrect in the new ERP reality. According to our research, one of the most common ERP implementation problems is poor data integration. It accounts for up to one fifth of the most common problems experts cite.

4. Business Philosophy Changes
One of the greatest challenges when implementing enterprise systems is how it brings significant changes to a company’s conventional business model and the day-to-day practices it has been using for years or even decades.

Using wise and forward-looking ideas when implementing ERP, it is definitely possible to get a return that is something much more appreciable than a simple change in format of data or an updated user interface. This is a real challenge, but at the same time it is a great opportunity to refresh the business and bring new ideas as well as laying a strategic foundation for your organization’s future.

5. “Mindshift” Issues
This is the most difficult type of issue to resolve and is one of the main reasons for ERP implementation failures. It’s easy to forget that the success of the implementation of a software system depends mainly upon the users. The system itself is a non-living and logical entity that follows logical steps and processes as it has been programmed to, but the users of the system are humans who were used to processes being one way and will more than likely find it hard to switch to a new way of doing things, especially if the benefits of adopting new methods are not immediately obvious.

Learn About Change Management

This is an ERP project manager‘s “favorite” variety of problem (meaning their worst nightmare), arising from users’ habits and their understanding of what is good for the business in general and for the user in particular. “It’s always been like this, long before you came in,” “I don’t think it will ever work,” “It’s not working on my PC,” “I will be talking with the CEO about this system,” or “You don’t understand how it should work”—these comments should sound familiar to anyone who’s ever tried to implement a new system or change users’ requirements.

It is really difficult to describe or classify the possible ERP implementation problems that can arise among the user base when a new enterprise software system is implemented;
In fact, it is difficult to classify ERP implementation problems because almost any issue can appear during the process.

Unfortunately, change is hard to accept without seeing the visible advantages of it, and if you don’t take steps to help your employees see these advantages before the implementation begins, you will likely regret it later. We recommend trying to predict such problems at the planning stage in order to reduce the potential negative impact of users’ contra-collaboration activities.

Also, gaining the interest of different groups and categories of system users well ahead of the project’s start date and keeping them involved during the implementation will help to encourage the “mindshift” required in your employees for a successful implementation. Consider following these steps to keep employees informed and engaged before, during, and after a big software implementation project:

Inform all employees of news and milestones as the project progresses
Establish reliable feedback channels for employees
Stimulate employees to generate new ideas and provide suggestions
Organize interesting training sessions
Celebrate the best user achievements as they occur

Affected employees at all levels must become allies to the ERP project team for a new system implementation, as ignoring users’ experience and concerns puts in doubt the success of the entire project and can kill the project goals.

Planning for Implementation Success… It’s Not Easy, But It’s Worth It
Like almost any enterprise-wise undertaking, implementing software requires a lot of planning, effort, and monitoring to ensure success and minimize any problems with your ERP systems. Addressing the five ERP implementation challenges above can help with the planning stages and make sure all the potential issues are addressed before the implementation gets underway. Addressing the implementation challenges in ERP head-on and making sure you’ve done your due diligence means that you’ll be able to feel confident in your organizational implementation and keep the costs and time down as much as possible..